Question 1

How often will we meet?

Accepted Answer

Therapy is most beneficial when it's consistent, which is why I typically recommend weekly sessions, especially in the beginning. Meeting weekly allows us to build a strong therapeutic relationship and create momentum toward your goals. As therapy progresses, we can always discuss adjusting the frequency based on your needs and what feels most supportive.

Question 2

How many sessions will I need?

Accepted Answer

Everyone's needs are different, so the length of therapy varies from person to person. Some individuals feel comfortable ending therapy once a specific goal or challenge has been achieved, while others choose longer-term therapy as they continue to grow, gain insight, and explore different areas of their lives.

Question 3

Do you take insurance?

Accepted Answer

I am in-network with Aetna, Cigna, Optum, and Kaiser Northern California. If you plan to use Kaiser insurance, you'll first need to obtain a referral through Kaiser. My Kaiser appointments are provided through Grow Therapy.I am happy to provide superbills to out-of-network clients for them to seek reimbursement through their provider.

Question 4

Do you offer sliding scale?

Accepted Answer

I believe everyone deserves access to quality mental health care, so I reserve a limited number of reduced-fee appointments. If cost is a concern, please don't hesitate to reach out. I'm happy to discuss your options.

Question 5

Are sessions virtual or in-person?

Accepted Answer

Currently, I offer virtual therapy for individuals located anywhere in California. Sessions are held through a secure, HIPAA-compliant platform.

Question 6

What is the cancellation policy?

Accepted Answer

Please do your best to provide at least 24 hours' notice if you need to cancel an appointment. Cancellations made with less than 24 hours' notice, or no shows, are subject to a fee. For private- pay clients, the fee is the full session rate. For clients using insurance, the fee is $75.Fees do not apply to same-week reschedules.Because your appointment time is reserved specifically for you, providing advance notice helps me offer that time to another client whenever possible. I understand that emergencies happen and will approach those situations with compassion and flexibility.

Question 7

Do you see couples or families?

Accepted Answer

Currently I only offer individual sessions for adults and adolescents.

Rachel Klein, LMFT

Frequently Asked Questions